What does tis knob do and how is it operated? I cannot push, pull, move, or turn it. Here are two photos:
http://p1060181.home.comcast.net/P1060181.jpg
http://p1060181.home.comcast.net/P1060183.jpg
I know I already asked this question, but it expired before I got a serious answer.
I don't want to contact Stannah. I have tried in the past becuse of other issues, but because I did my own installation of a used unit, they were not willing to help me.

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