Choosing to install a stair lift in your home is a life-changing decision. It can be stressful picking out the most suitable stair lift and finding the right place to buy it from.For that reason, Multicare Stairlifts offers some helpful advice to help new buyers through the process.

Get a quote

One. Ask for the stair lift price and write it down.

Two. Ask for brochures and read them so you know what you're buying. Prepare a list of questions.

Three. Confirm with the company that you will not need to pay for the quotation.

Four. Confirm with the company that they are the approved distributors for the stair lifts they are selling. This is important because, for example, it may determine whether they are able to supply spare parts.

Prepare for a visit from the stairlifts company

Five. Make sure you know what elements are most important to you - for example, which features are essential for stair lift safety. It might be wise to consult an Occupational Therapist.

Six. Arrange to have an Occupational Therapist present during the visit. However, if you cannot arrange an Occupational Therapist, ask a trusted friend or family member to be present during the visit.

Seven. If possible, try different stair lifts out in a Disabled Living Centre, a showroom or in the house of someone who already has one fitted.

Eight. When the company representative arrives, ask who will fix your stairlift if it breaks down.

Nine. All stair lifts should have a 12 months warranty but ask about the terms and conditions. You may have to pay extra for 24 hour call out cover.

Ask questions

Ten. Ask how many engineers the company has in your area.

Eleven. Although some companies start by quoting a high price and then offer discounts to close the sale, a reputable one will quote the best price from the start. Do not feel pressurised into signing up during the visit.

Twelve. If you require a straight stairlift you should not have to pay a deposit. However, a curved stairlift will probably require a deposit.

Multicare Stairlifts is an accredited NHS provider of community equipment, specialising in supplying community equipment to help people who have recently been discharged from hospital or who find it difficult to get around the home.It supplies new and used stair lifts to both local councils and individuals.The stair lift company also has a selection of used stairlifts - which can be converted to suit individual needs.It also produces a variety of mobility products and vertical lifts.For more information visit www.multicare.co.uk.

Multicare Stairlifts is an accredited NHS provider of community equipment, specialising in supplying community equipment to help people who have recently been discharged from hospital or who find it difficult to get around the home.

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